Shipping and Return Policy
Shipping Policy
- Orders are processed within 1–3 business days after payment confirmation.
- Delivery typically takes 2–7 business days, depending on location.
- Shipping fees are calculated at checkout and are non-refundable once shipped.
- We currently deliver to selected locations within Nigeria.
- Delays may occur due to logistics or factors beyond our control.
- If an item arrives damaged, contact us within 48 hours with photos or videos.
Need help?
Email: info@summithmgoods.com | Phone/WhatsApp: +234 (0) 707 669 2568
Return Policy
At Summit Homes Goods, we want you to be satisfied with your purchase.
- Returns are accepted within 7 days of delivery.
- Items must be unused, in original condition, and in original packaging, with proof of purchase.
Non-Returnable Items
- Sale or clearance items
- Customized or special-order items
- Items damaged due to misuse or improper installation
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 48 hours of delivery with photos or videos. We’ll arrange a replacement or refund.
Refunds
- Approved refunds are processed within 5–10 business days to the original payment method.
- Delivery fees are non-refundable unless the error is ours.
Return Shipping
Customers are responsible for return shipping unless the item is damaged, defective, or incorrect.
Start a Return?
Contact us with your order number and reason for return:
Email: info@summithmgoods.com
Phone: +234 (0) 707 669 2568